Privacy policy

VERSION 1.0

This Privacy Policy forms an integral part of the General Terms and Conditions governing this Website.

At ACRÍLICOS VALLEJO, SLU, we recognise the importance of protecting your personal information and are committed to processing it responsibly and in accordance with current data protection regulations, in particular Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

This policy governs the processing of personal data of users who browse the website or provide their data through the forms available on it.

Who is responsible for processing your data?

ACRÍLICOS VALLEJO, SLU
Tax ID No.: B60562956
Address: Eusebio Millán, 14 – 08800 Vilanova i la Geltrú, Barcelona, Spain
Phone: 938 936 012
Email: RGPD@acrylicosvallejo.com
Website: www.acrylicosvallejo.com

Registered in the Commercial Registry of Barcelona, Volume 27093, Folio 181, Sheet B-113550, Entry 1.

You may contact us by any means of communication.

Changes to the Privacy Policy

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend that you review it periodically. In the event of significant changes, we will notify you through the website or by electronic means where appropriate.

WEBSITE OR EMAIL CONTACTS

What data do we collect?
IP address, operating system, browser and duration of the visit (anonymously)
Identification data provided through the contact form

What do we use your data for?
To respond to enquiries, requests or applications
To manage the requested service
To send information related to your request
To send commercial or informational communications by electronic means, only where express authorisation has been given
To analyse and improve the website, products and services
To improve our commercial strategy

Legal basis

The consent of the data subject.

Acceptance and consent of the data subject

Where it is necessary to complete a form and click the submit button, this shall imply that the user has been informed and has given their express consent to the Privacy Policy.

Mandatory fields will be marked with an *.
If such data is not provided or the policy is not accepted, the information cannot be submitted.

Standard format:

“□ I am over 14 years old and I have read and accept the Privacy Policy”

NEWSLETTER CONTACTS

What data do we collect?
Name, where applicable
Email address

What do we use it for?
To manage the newsletter subscription
To send commercial communications, promotions or events
To analyse and improve email marketing campaigns

The user may unsubscribe at any time using the link included in each communication.

Legal basis

The express consent of the data subject.

CUSTOMERS

What do we use your data for?
Preparation and follow-up of quotations
Administrative, logistics and commercial management
Invoicing and compliance with tax obligations
Processing of payments and transactions
Sending commercial information where express authorisation has been given

Legal basis

Performance of a contract and compliance with legal obligations.

QUALITY SURVEYS

Purpose
To assess the quality of the service provided
To improve products and services

Legal basis

The express consent of the data subject.

SOCIAL MEDIA CONTACTS

Purpose
To respond to enquiries or requests
To manage the relationship with followers
To build a community on social media

Data will be processed for as long as the user maintains a link with our profile.
Any modification must be made through the settings of the corresponding social media profile.

Do we include personal data of third parties?

No. If the user provides data relating to third parties, they must inform them beforehand and obtain their consent. ACRÍLICOS VALLEJO, SLU shall be exempt from any liability in the event of non-compliance.

Do we process data relating to minors?

We do not process data relating to children under 14 years of age.
The user guarantees that they meet the minimum legal age required to provide their data.

Electronic communications

Electronic communications will only be used to manage requests or to send previously authorised commercial communications.

Security measures

We have adopted the necessary technical and organisational measures to ensure an adequate level of security and to prevent the loss, misuse, unauthorised access or alteration of personal data.

Who will your data be disclosed to?

Data will not be transferred to third parties, except where required by law.
Tax authorities, banks and financial institutions where necessary.
Technology, hosting or website maintenance providers, under confidentiality agreements.
Payment platforms or online services chosen by the user.
Any international transfer of data will be carried out in compliance with the applicable legal safeguards.

What are your rights?

The user may exercise the following rights:

Access
Rectification
Erasure
Restriction of processing
Portability
Objection
Withdrawal of consent
Lodging a complaint with the Spanish Data Protection Agency

Exercising your rights

You may request the forms to exercise your rights by writing to:
RGPD@acrylicosvallejo.com

Requests must be signed and accompanied by a copy of an identity document.

Data retention period

Data will be retained:

For as long as there is a relationship with the user
For the legally required periods
Until erasure or withdrawal of consent is requested

Information related to purchases or services will be retained for the duration of the warranties and any potential legal liabilities.

Cookies

This website uses cookies. You can consult the Cookie Policy via the corresponding link available on the website.